© Storm Genevieve Black 2015. All Rights Reserved

We at the coven put a lot of time, effort and love into producing the items you find listed here. We know that as a valued customer you will appreciate this.

We hope that you will love your new items as much as we do. If for any reason you are unhappy with any of the products you receive from us please contact us as soon as possible, and we will do our best to rectify the problem.

All of our products are made in Australia, or produced in Australia from imported products.

All of our oils, salves and health and beauty products are tested on our coveners not on their familiars, and are nut free, gluten free and suitable for vegetarians unless otherwise stated.

Payment details

We accept payments by PayPal, EFTPOS, direct deposit or by cash in person.

 After adding the items you want to your basket, you should be redirected to a PayPal page. If for any reason this does not happen please contact us. Please contact us before making payment for international orders. We will be happy to check current delivery options for you and amend your PayPal invoice accordingly.

Shipping and handling

We use Australia post for shipping items direct from the coven to your door.

For international orders, delivery times and prices please contact us.

We wrap items carefully and are happy to combine postage where possible. If an Item comes to you from another source ie: direct from our publisher, this will be stated in the listing. We are sorry but we will be unable to combine postage costs on items coming from multiple locations. All items dispatched from the coven will be sent within 2 working days of receiving payment for your order. Delivery times within Australia of items from the covenstead is usually 7-10 working days.

Commissions and Made to Measure

The current production time for commissions varies, but we will keep you informed with images of your piece every step of the way.

The current production time for made to measure items is 14 working days.

Please allow for production time and shipping time when placing your order.

we are unable to offer a refund for commissioned or made to measure items. In most cases we will offer an exchange to the same value, of similar items listed on the website, as these are ready to dispatch.

For assistance with measurements or to commission a piece of artwork please contact us.

Classes, Courses and Events.

Classes and courses may be booked in advance. If you wish to secure your place a non refundable deposit of $10.00 is required.

We ask that you book a place on any of our free events a minimum of 2 days in advance. This allows us time to calculate numbers and make arrangements accordingly.

Services and readings

There is a history of trade between witches and their clients that can be traced back to the dark ages. Therefore a fee will be requested for the spells that we offer. We have been working this way for many years and can ensure that your spell is cast at the appropriate time, date and moon phase to achieve the best results for you. We can use our experience in this craft to work a spell or combination of spells to fit your requirements. We ask that you are as specific as you can be when you request a spell from us. We may ask you for specific details, please supply them or tell us if you don’t know them. We will discuss only the matters we need to within the coven and your confidentiality is assured.

This is a personal service. We will discuss your needs with you (we can do this by email) and will give you a free quote when we know what it is that you need.

To book a tarot reading or a service in person please e-mail us or call us to discuss your needs.

We take bookings for rune readings online only.

Exchanges or Refunds

We are happy to exchange any standard item you buy from us. Please email us as soon as possible to let us know you wish to exchange your item. It is your responsibility to return the item to us in its original condition. Replacements will be dispatched once the item is received.

Please be aware that we do not issue refunds once we have started casting your spell.